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my.housebot.com not responding

Posted: Thu Feb 09, 2017 5:59 pm
by Richard Naninck
Alexa didn't respond so I checked my.housebot.com. I am connected however I don't see any devices with the error being:
"A response was not received from HouseBot"

Anybody else?

Re: my.housebot.com not responding

Posted: Thu Feb 09, 2017 6:06 pm
by Richard Naninck
Few minutes later and it is working again.. Never had that happen before.

Re: my.housebot.com not responding

Posted: Fri Feb 10, 2017 10:35 am
by ScottBot
It's probably caused by a connectivity issue between the my HouseBot server and your local HB instance.

When is says you are "Connected" in my HouseBot, it really means that it never explicitly received a disconnect from HouseBot. If you kill HouseBot, or if a socket connection is broken (like due to a network issue), my HouseBot.com will be notified and consider it NOT connected. However, it's also possible to get some odd network issue where the connection didn't actually drop, but packets aren't getting routed or not routed in a timely manner and things time out.

It's just a guess. I didn't see anything in the logs that would indicate a larger issue, but I may add some logging to see if it's happening more often. Let me know if you see it again.