Unable to open some settings menu

[Autodomain]

Hi all,

I'm unable to open the menu settings\configure generic serial port device .

Any idea ????

Housebot Ver 3.30.02 on Windows Vista 32bit.

Thanks in advance.

[Richard Naninck]

Did you enable the generic serial option during your HB install?

[Autodomain]

Did you enable the generic serial option during your HB install?

Yes of course. And it was working at the first installation.
I have tried to reinstall HB software with same result. I can't go also in "settings\configure windows message service" and "settings\configure ir devices", the other "settings\" submenu is working.

Thanks

[Richard Naninck]

There's one I really can't answer. Hopefully Scott can help you! Good luck

[ScottBot]

So what do you see when you select the menu items? Does the popup window appear, but is empty? Or do you no longer even see the menu items?

Generic serial definitions are stored in your \housebot\config\genericserialdefs directory. Do you see that directory with the definition files?

[Autodomain]

So what do you see when you select the menu items? Does the popup window appear, but is empty? Or do you no longer even see the menu items?

When I try to open all the three submenu under Setting\configure.... , nothing happens, means that I can't see any menu.

Generic serial definitions are stored in your \housebot\config\genericserialdefs directory. Do you see that directory with the definition files?

Yes, I can see 3 definition files : custom interface.hdf, GenericSerialDevices.ddf and GenericSerialHardware.hdf.

P.S. I'm using a trial version with few days remaining.

Thanks.

[ScottBot]

When I try to open all the three submenu under Setting\configure.... , nothing happens, means that I can't see any menu.

So under the settings menu you don't even see the three menu items, but you used to?

That menu is actually built from information in the registry. If you're familiar with regedit, see if there is anything in this registry location:
HKEY_LOCAL_MACHINE\SOFTWARE\CeBotics\HouseBot\XML Devices

I'm wondering if it's a permission issue. Also try logging into your vista system with an admin account (if you are not already) and see if it works.

[Autodomain]

So under the settings menu you don't even see the three menu items, but you used to?

I can see the item but when I try to click on some of the three I can't see any window opening .

That menu is actually built from information in the registry. If you're familiar with regedit, see if there is anything in this registry location:
HKEY_LOCAL_MACHINE\SOFTWARE\CeBotics\HouseBot\XML Devices

In the registry seems all ok I can see four items :
(Default)
GenericSerialDefs
IRDevicesDefs
WindowsMessageDefs

I'm wondering if it's a permission issue. Also try logging into your vista system with an admin account (if you are not already) and see if it works.

I'm already admin of my computer !!! I have installed same installation file in other pc with XP and it is working, I don't know what to do more .
Please help me.

[ScottBot]

I wonder if the window is displaying, but it is off the screen or sized too small to see. Try this, go into regedit and delete the 'Device Config' key from the following location.
HKEY_CURRENT_USER\Software\CeBotics\HouseBot\Device Config

[Autodomain]

I wonder if the window is displaying, but it is off the screen or sized too small to see. Try this, go into regedit and delete the 'Device Config' key from the following location.
HKEY_CURRENT_USER\Software\CeBotics\HouseBot\Device Config

Done and problem resolved !!!!

Thanks for Your quick reply Scott .